Please read these rules before using app11. We've written everything in plain, straightforward language so there's no ambiguity — your rights and responsibilities are all clearly laid out here.
Check out this quick summary before reading the full details.
By using app11's website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms constitute a legally binding agreement between app11 and you (the user).
App11 services are available only to those who:
Important: Any user found to be under 18 will have their account immediately suspended, and all deposited funds may be forfeited.
To create an account on app11, you must provide accurate and complete information. Registering with false information is strictly prohibited, and any account found to have done so will be closed.
Only one account is permitted per person. If a person opens multiple accounts, all accounts will be closed and any deposited funds will not be refunded.
One of the following documents is required for KYC (Know Your Customer) verification:
KYC verification is mandatory before making a withdrawal. Withdrawals will not be processed from unverified accounts.
App11 currently supports the following payment methods:
| Payment Methods | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| BKash | ৳300 | ৳50,000 | Instant |
| Nagad | ৳300 | ৳50,000 | Instant |
| Rocket | ৳500 | ৳30,000 | Instant |
| Dutch-Bangla Bank | ৳1,000 | ৳1,00,000 | 1–3 Hours |
All deposits must be made from the account holder's own payment account. Deposits from third parties will not be accepted.
Please Note: app11 does not charge any transaction fees on deposits. However, your mobile banking provider may apply their own charges.
The following conditions must be met to withdraw funds from app11:
| Payment Methods | Minimum | Max/Day | Processing |
|---|---|---|---|
| BKash | ৳500 | ৳30,000 | 1–6 Hours |
| Nagad | ৳500 | ৳30,000 | 1–6 Hours |
| Rocket | ৳500 | ৳20,000 | 2–12 hours |
| Bank Transfer | ৳2,000 | ৳5,00,000 | 1–3 Business Days |
App11 reserves the right to temporarily suspend withdrawal processing in the event of an emergency or if suspicious activity is detected.
All bonus offers at app11 come with specific terms and conditions. Please read them carefully before claiming any bonus.
Welcome Bonus: New members receive a 150% bonus on their first deposit. To claim this bonus, a wagering requirement of 10x the original deposit amount must be met.
Tips: For full bonus terms and conditions, Bonus Page & Latest Promotions See page.
The following general rules apply when placing bets on app11:
Maximum winnings may vary depending on the game and bet type. In special cases, app11 reserves the right to impose a maximum payout limit.
The following activities are strictly prohibited on app11:
Consequences: If any of the above activities are detected, the account will be immediately suspended, all funds will be forfeited, and legal action may be taken if necessary.
App11 takes the protection of your personal information very seriously. We collect the following data:
This information is used solely for service delivery, security purposes, and legal compliance. For more details, please visit our Privacy Policy Read.
App11 is committed to responsible gaming. We aim to help our members build healthy gaming habits.
For more details, please visit our Responsible Gaming See page.
App11 reserves the right to suspend or close an account in the following cases:
You may request to close your account at any time. It is your responsibility to withdraw any remaining balance before the account is closed.
For any dispute or complaint, please contact our customer support team first. Most issues are resolved within 24 hours.
Dispute Resolution Steps:
In disputes relating to game outcomes, the game provider's server logs shall serve as the final and binding evidence.
App11 reserves the right to update these Terms & Conditions at any time. For any significant changes, members will be notified in advance via email or an on-platform notification.
Continued use of app11 following any changes will be considered acceptance of the updated terms. We encourage you to visit this page regularly.
Last Updated: These Terms & Conditions were last updated in January 2026. For any questions, email us at support@app11.click.
Our rules are transparent, payments are secure, and the gaming experience is fully localized. Register today and claim your 150% welcome bonus.
By registering, you agree to our Terms & Conditions & Responsible Gaming Policy you agree to. 🔞 18+